IT Infrastructure and Operations Assessments
Regardless of size, companies today want to ensure that their IT Infrastructure is not only reliable, but is architected and designed to support existing and future business opportunities. Too often, maintaining and advancing technology along with the business, is overlooked or postponed, and not aligned with the business. This can be true whether your IT infrastructure is on premise or sourced. Further, IT Operations that support the business must also be agile, and adapt to business demands. Business development and growth should not be deterred by IT technology or operations. DTS helps these companies by assessing the current technology, current business initiatives, and future business strategies and develops a program to ensure alignment.
Assessment Reports include the status and gap analysis of the following:
Data Center:
Facility profile and age, tier rating, locations, owned or third party, security, maintenance, power and cooling
Mainframe:
Overall environment, including LPARs, maintenance, pricing if third party, capacity
Server Infrastructure:
DASD, SAN, NAS, VTL, etc.
Network & Telecommunications:
LAN/WAN, data and voice circuits, routing, security, firewalls, telecom equipment, call centers
ITIL Processes & Procedures:
Including Change Control, Incident, Problem and Demand Management
Other Infrastructure:
Sourcing and Cloud Adoption
Contract Management
Regardless of size, companies today want to ensure that their IT Infrastructure is not only reliable, but is architected and designed to support existing and future business opportunities. Too often, maintaining and advancing technology along with the business, is overlooked or postponed, and not aligned with the business. This can be true whether your IT infrastructure is on premise or sourced. Further, IT Operations that support the business must also be agile, and adapt to business demands. Business development and growth should not be deterred by IT technology or operations. DTS helps these companies by assessing the current technology, current business initiatives, and future business strategies and develops a program to ensure alignment.
Assessment Reports include the status and gap analysis of the following:
Data Center:
Facility profile and age, tier rating, locations, owned or third party, security, maintenance, power and cooling
Mainframe:
Overall environment, including LPARs, maintenance, pricing if third party, capacity
Server Infrastructure:
- Physical platforms – Wintel, Unix/Linux, etc.
- Virtual environments
- Application environments – Dev, Test, Prod
- Security, Monitoring and Tools
DASD, SAN, NAS, VTL, etc.
Network & Telecommunications:
LAN/WAN, data and voice circuits, routing, security, firewalls, telecom equipment, call centers
ITIL Processes & Procedures:
Including Change Control, Incident, Problem and Demand Management
Other Infrastructure:
- Email – Exchange, Office 365
- Collaboration Tools – WebEx, Microsoft Lync/Skype
- High Availability (HA)/Redundancy
- Refresh – Hardware, Facilities
- Maintenance Plans/Contracts
- Help Desk and Deskside Support
- SLAs
- Sarbanes-Oxley
- Private, Hybrid and Public cloud
- Hyperscale computing
- Agile Maturity Model
- Continuous integration, testing and deployment
- DevOps
- IaaS, PaaS
- Organizational integration
- Agile Metrics and communications capabilities
Sourcing and Cloud Adoption
Contract Management
- Review and assess current contracts
- Assess Contract Change Management Process
- Identify key renewals terms and conditions
- Identify industry best practices